Shield Labour Solutions

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Privacy Policy

Shield Labour Solutions (Pty) Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and company name when you submit inquiries, book consultations, or contact us via email (info@shieldlabour.com) or phone (071-129-8863).
  • Service-Related Information: Details provided when engaging our labour law or POPI compliance services, such as employee data or business compliance requirements.
  • Website Usage Data: Non-personal information like IP address, browser type, and pages visited, collected through cookies or analytics tools to improve our website experience.

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and provide labour law or POPI compliance services.
  • Schedule and manage consultations, including via Microsoft Teams, Zoom, or face-to-face meetings.
  • Send service-related communications, such as confirmations or updates.
  • Comply with legal obligations, including POPIA requirements.
  • Analyze website performance to ensure a smooth user experience.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information:

  • With service providers (e.g., IT or analytics providers) who assist us, under strict confidentiality agreements.
  • To comply with legal obligations or respond to lawful requests from authorities.
  • With your consent, such as when referring you to a third party for specific services.

4. Cookies and Tracking

Our website may use cookies to collect non-personal data, such as browsing patterns, to enhance functionality. You can manage cookie preferences through your browser settings. By using our website, you consent to our use of cookies as described.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse, including secure storage and access controls. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Object to or restrict the processing of your information.
  • Request deletion of your data, subject to legal requirements.

To exercise these rights, contact us at info@shieldlabour.com.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, meet legal obligations, or resolve disputes. Once no longer needed, we securely delete or anonymize your data.

8. Third-Party Links

Our website may include links to third-party sites, such as our LinkedIn page. We are not responsible for the privacy practices of these sites. Please review their policies before sharing information.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date. Please check periodically for changes.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Shield Labour Solutions (Pty) Ltd
20 Cedar Street, Balmoral, Bryanston, 2191